Hi Everyone! So, I finally found my HG: Black Togo B30 from a reseller who has a prominent presence in my country. I went into the store with blind faith when I saw the bag listed as "excellent condition". Bought the bag after inspecting the exterior and a quick look on the interior. Brought it home and... (see attached pictures): a deep gash on the interior and the zipper fabric is out of place. I was heartbroken and so nervous. The 1st owner of the bag had refused to take responsibility for the damage and the reseller offered to provide a partial refund.
Can anyone here please chime in on whether if Hermes will be able to repair my one and only bag?
Thank you!
Can anyone here please chime in on whether if Hermes will be able to repair my one and only bag?
Thank you!