I ordered the most beautiful python tote from eBay a few weeks ago. I got a horrible letter it's taken by Austrian customs (I live in Austria and brought it from USA). They are asking for an export cites license. What is this and how do I get it!? I am so sad right now... More than 2000 dollar for nothing. I am talking with the seller and she went to Gucci but they cannot help her. Is my bag forever taken or is there any way I can get it...?