I bought a louis vuitton epi pochette from a PF member and it was shipped to me April 18th. It was coming from Canada to NY. First they held it at customs saying they needed a copy of my social security card. I don't have it with me so I had to go to the social security office and get a document confirming my social security number.
Then they said they needed the manufacturers address. NOT the store it was bought at, but the address where the bags are manufactured. I called up louis vuitton and asked them, but they said even THEY don't have this information on file and never heard of customs asking for this.
I called customs and told them I can give them the store it was bought at, but how can I possible supply them with the manufacturers address when it isn't available???! They're like "sorry but that is the information we need and if we don't have it by tomorrow (may 2) we will send it back to the shipper". I got so angry, since I have been dealing with their BS for the past ten days, that I lost control, yelled at them how stupid customs is and hung up (okay not the best way, but after 10 days of jumping through hoops and being patient I cant take anymore).
Has anyone ever heard of this??? We are just going to have them ship it back to her . But in general, customs is being a real pain in the butt recently
Then they said they needed the manufacturers address. NOT the store it was bought at, but the address where the bags are manufactured. I called up louis vuitton and asked them, but they said even THEY don't have this information on file and never heard of customs asking for this.
I called customs and told them I can give them the store it was bought at, but how can I possible supply them with the manufacturers address when it isn't available???! They're like "sorry but that is the information we need and if we don't have it by tomorrow (may 2) we will send it back to the shipper". I got so angry, since I have been dealing with their BS for the past ten days, that I lost control, yelled at them how stupid customs is and hung up (okay not the best way, but after 10 days of jumping through hoops and being patient I cant take anymore).
Has anyone ever heard of this??? We are just going to have them ship it back to her . But in general, customs is being a real pain in the butt recently