There's a thread regarding Samorga organizers somewhere in this forum. I emailed them to have one water bottle holder instead of two and they were helpful in doing so. I wish I could remember how long it took to arrive - maybe 3 weeks? I paid USD50 + USD12 shipping. About CAD85 after conversion
I did customized 2 samorgas- a little. I just had them make my speedy 25 and mulberry Alexa with removable water holders and add a long pocket. The process went smooth. The extra payment for customization was done through PayPal on an invoice they sent. Everything went smooth. My order took about 3 weeks and looked perfect. Not sure if lines of communication has gotten better (they take a while to respond). Tracking is non existent in Canada. I have bought about 4 from them total and have been extremely happy with the product.