I went to Ngee Ann City's Chanel around 12.30pm and luckily there was no Q and so I was allowed to enter the store. However, I was loitering around but nobody bother to serve us until my DH had to ask a SA to get someone to assist us. Shortly after, another customer walked in. Then this available SA walked out and guess what, she attended to the other customer 1st.
This added to the fumes but luckily another available SA came to attend to us. But it totally spoiled my mood. This is not the 1st time I had receive such "can't be bothered to serve you".
I thought Chanel have improved their customer service to ensure all customers will be attended by SA and not for customers to find their own help.
I've had enough and will not buy anything from the Singapore Chanel anymore.
Same thing happens in Chanel HK too! It really annoys me!
In the US they treat you like royalty!
How much is the med size in singapore?! In europe after VAT it ended up being 3500 euros for us! It was SO HARD to find in lilac!