Croisette-Must Return

Izzy48

IZZY
Jul 25, 2013
4,895
1,399
Southeast
I have look forward to receiving the Croisette to go with the wallet and key pouch pictured with it. Unfortunately, when I opened the bag the first thing I noticed was a fine accumulation of grey lint along with two small marks on the lining. The strap and tassel were inside the bag without any protective covering and wound in a circle. I had expected the tassel to be attached to the bag. It was apparent to me it is probably a return. LV customer service was very nice so back it goes. It is such a shame because it is the cutest bag, light weight and the perfect small summer bag.
 

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ccbaggirl89

Member
Mar 26, 2015
7,436
10,742
i've watched several videos on this bag and many girls mention that the tassel comes inside - some helpful SA's pre-attach it for you to the front or side... i suppose if you're coming into the store for pick-up it's already done on your behalf. it sounds like you ordered online?? are you getting another? it's a lovely bag and the shape is beautiful.
 

Izzy48

IZZY
Jul 25, 2013
4,895
1,399
Southeast
Thanks for the information as that is good to know. I would keep it but for the marks inside the lining on the flap of the bag. One is an ink mark so perhaps it could be removed but I don't want to do so on a new bag. It is a lovely bag and I more than likely will get another one at a later date if there are any available.
 

Izzy48

IZZY
Jul 25, 2013
4,895
1,399
Southeast
Good news all around. The LV rep called back and told me she had found a new bag for me so I am very happy! They are overnighting it and it will be here tomorrow. Very excellent customer service.
 

UnaVitaSegreta

Never Coming Back to TPF - Ciao!
Jul 3, 2015
330
77
That is awesome! I'm glad you'll get it in time. I know I'd be so disappointed if I'd planned on having the bag for the trip.