Hi everyone,
I posted about a month ago that I recently purchased one of my dream bags the petite malle. I went to gather all my other bags to take a group pic and discovered cracks in the canvas of my 2009 Bloomsbury PM. I tried searching online for records of a recall of this design and found nothing. This bag was my first LV my mom bought for me as a gift for my 18th birthday. I would prefer not to part ways with is but to be honest I have not worn it out in the past 3-4 years. I don't have concerns this will happen to my other pieces because the designs are quite different and should show wear and tear better than this style (monogram locky bb, alma bb empriente, monogram petite malle) but still it makes me hesitant to purchase canvas again! I even debated whether I should return my petite malle while I still can.

I brought it into LV and the SA took it to the repair specialist to take a look in the back, their response was that it's normal wear and tear due to the bag's age (12 years) and probably from a dry environment. I thought that was fair as I've heard their unofficial policy is to only guarantee bags within 1-5 years of purchase. I just had some hope by a long shot that if it was logged as a defective design they might offer to repair it with a fee.
So LV was a bust, next try was a local cobbler that repairs shoes and handbags. I brought it in to be evaluated and right away his response was that there's nothing he can do about cracked canvas and that it was my fault for not conditioning it every 6 months with a leather conditioner and using it as an everyday bag. My heart just sank, but assumed he was right since LV also said cracking is caused by dry weather. Then while researching online again I saw that most customers don't condition their canvas bags since the coating is basically waterproof and no conditioner will permeate the surface and could even damage the bag. In the end he advised against doing any kind of repair outside of LV because they use specific equipment and materials on their bags, anyone else claiming they can repair it may just damage it further.
Anyways, I'm now confused...I submitted photos to Fashionphile and they're offering $550 as a quote. If I try and send the bag to a handbag repairman who is popular on youtube for doing non-conventional LV repairs (Bedo's Leatherworks) I will likely have to pay anywhere between $200-400 and also lose any resale value due to altering the original design but I might be able to get some more use out of the bag.
This video shows the same style bag getting repaired for the same issue.
What would you do??? Do you keep any sentimental bags that you don't use or have retired due to damage, or would you rather sell them off to recoup the money. Do you have any repair nightmare stories?
I posted about a month ago that I recently purchased one of my dream bags the petite malle. I went to gather all my other bags to take a group pic and discovered cracks in the canvas of my 2009 Bloomsbury PM. I tried searching online for records of a recall of this design and found nothing. This bag was my first LV my mom bought for me as a gift for my 18th birthday. I would prefer not to part ways with is but to be honest I have not worn it out in the past 3-4 years. I don't have concerns this will happen to my other pieces because the designs are quite different and should show wear and tear better than this style (monogram locky bb, alma bb empriente, monogram petite malle) but still it makes me hesitant to purchase canvas again! I even debated whether I should return my petite malle while I still can.


I brought it into LV and the SA took it to the repair specialist to take a look in the back, their response was that it's normal wear and tear due to the bag's age (12 years) and probably from a dry environment. I thought that was fair as I've heard their unofficial policy is to only guarantee bags within 1-5 years of purchase. I just had some hope by a long shot that if it was logged as a defective design they might offer to repair it with a fee.
So LV was a bust, next try was a local cobbler that repairs shoes and handbags. I brought it in to be evaluated and right away his response was that there's nothing he can do about cracked canvas and that it was my fault for not conditioning it every 6 months with a leather conditioner and using it as an everyday bag. My heart just sank, but assumed he was right since LV also said cracking is caused by dry weather. Then while researching online again I saw that most customers don't condition their canvas bags since the coating is basically waterproof and no conditioner will permeate the surface and could even damage the bag. In the end he advised against doing any kind of repair outside of LV because they use specific equipment and materials on their bags, anyone else claiming they can repair it may just damage it further.
Anyways, I'm now confused...I submitted photos to Fashionphile and they're offering $550 as a quote. If I try and send the bag to a handbag repairman who is popular on youtube for doing non-conventional LV repairs (Bedo's Leatherworks) I will likely have to pay anywhere between $200-400 and also lose any resale value due to altering the original design but I might be able to get some more use out of the bag.
This video shows the same style bag getting repaired for the same issue.
What would you do??? Do you keep any sentimental bags that you don't use or have retired due to damage, or would you rather sell them off to recoup the money. Do you have any repair nightmare stories?