Crack on Palm Springs Mini..

Same thing happened to me. I wish LV was consistent as some people get credit and others have to pick something that day. I ended up getting another one and will hope for the best. I wanted to exchange for the boite mentioned above but the waitlist apparently has hundreds of names.

Get a store credit first
And take your time to choose this round

I am in the same boat with my Louise Strap with exchange or do the repair. I am also out of options for picking a replacement. Hope you find yours.

LV has a new policy change that they can’t give out store credit at all. Has to be exchanged on the same day.

My SA is telling me the same thing. It has to be exchanged, not able to issues any credit note. I have tried to ask.
I really have no idea what to get, but I think I will just get something classic, not new design or limited design, so the quality is already proven. Cross my fingers.. :smile: