Hi everyone,
I've been trying to stay away a little bit because I've been trying to save money for my next purchase But I couldn't help but consult my bag lover friends on here. I purchased a mahina Selene around the middle of march and I recently noticed a tiny crack on the center seam. I am so stressed about it. I lined up a babysitter for tomorrow and am going to make the trek - I live about an hour from my nearest store.
What are your experiences with defected bags? I don't really have an SA that I typically see, a lot of my stuff is from when we were on vacation. Does it really depend on who I see? Will they let me return the bag, or make me repair it? I'm not really too interested in fixing it, I worry it will just happen again. I have other bags so this one wasn't even used that entire time. Should I call them first? I figure they'll just tell me they need to see it.
I've been trying to stay away a little bit because I've been trying to save money for my next purchase But I couldn't help but consult my bag lover friends on here. I purchased a mahina Selene around the middle of march and I recently noticed a tiny crack on the center seam. I am so stressed about it. I lined up a babysitter for tomorrow and am going to make the trek - I live about an hour from my nearest store.
What are your experiences with defected bags? I don't really have an SA that I typically see, a lot of my stuff is from when we were on vacation. Does it really depend on who I see? Will they let me return the bag, or make me repair it? I'm not really too interested in fixing it, I worry it will just happen again. I have other bags so this one wasn't even used that entire time. Should I call them first? I figure they'll just tell me they need to see it.