I recently sold a Brocade Work to a ebayer with 0 feedback. First she asked me for more pictures, then she asked me to send all the proof for its authenticity, and then asked me how to return if it is not authentic. That is not uncommon as many of us also want to do whatever possible to make sure what we are paying for is authentic But what is strange is that, she has so many doubts of it not being authentic, and yet still went ahead and paid for the bag with a CASHIER CHECK. Then as expected she did email me after receiving it and told me that my bag is not authentic, because it is missing the documentations I showed in my listing. She accused me of not sending the style card and controllato card. I put all the tags with the extra tassel in the front pocket, there is no way I have not send it because I double checked 3 times before sending the bag that I have included them. All my auctions have money back guarantee within 3 days of receipt, with any reason not only authentic question. I am just really upset that she has to use this excuse to return the bag, and it is not even correct because I have sent all the tags that comes with the bag!! Now I am worry that she is trying to scam me, by either switching the bag or just taking the documentations from it. As she kept telling me that I have not sent them Any suggestions?