Constance clasp problem!

h<302

Member
Mar 19, 2019
45
249
Hi everyone! I just got my first hermes bag! C18 bleu indigo, swift leather, rose gold hardware. It’s absolutely beautiful but the clasp can’t stay closed. Everytime I sit down or bend over it opens up and it makes me really nervous that all my belongings might drop out.

I just wanted to know if anyone is having this problem or is my bag defected...any help would be much appreciated!
 

h<302

Member
Mar 19, 2019
45
249
My clasp stays closed, and is even hard to open. I would take it back to the store and have it checked. A craftsman might just align it or something, or the clasp might need to be replaced.
Thanks! I thought it might have been a bad clasp too.
My clasp stays closed, and is even hard to open. I would take it back to the store and have it checked. A craftsman might just align it or something, or the clasp might need to be replaced.
Thank you for you comment! I thought that something was wrong with the clasp but I wasn’t sure since it’s my first hermes bag. I hope that my store won’t charge me if they need to replace the clasp...
 
Dec 28, 2007
15,902
32,456
This is extremely unusual, I have never encountered this with my Cs. The spring on either side locking the clasp seems to not be functioning properly. As most owners know, the Constance buckle is normally way too tight especially when new. Vintage ones are smoother but still should not unlock spontaneously. I hope they can either replace the buckle or worse case, the bag.
 

ZZZZZZZ

Member
May 29, 2015
341
728
Hi everyone! I just got my first hermes bag! C18 bleu indigo, swift leather, rose gold hardware. It’s absolutely beautiful but the clasp can’t stay closed. Everytime I sit down or bend over it opens up and it makes me really nervous that all my belongings might drop out.

I just wanted to know if anyone is having this problem or is my bag defected...any help would be much appreciated!

Please bring it back to the store for inspection.. I also never have this problem with all my C... Let us know how they solve this..
 
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