Color coming off my bag! =(

ang2383

O.G.
Dec 1, 2006
1,672
8
i have a purple prada bag that i purchased at NM and the color is coming off! =( do you ladies have any suggestions? i still have my receipt to the store, but the bag was purchased january 2008. i'm so upset. is this normal? can the prada store or NM do anything? can i apply something on the leather to prevent this from happening?
 
NM customer service said they will issue a credit. i hope i find a nice SA that will do this for me. any recommendations for a nice short hills NM SA?

it's a calf bag so not cervo lux =(. ugh.. i have another cranberry prada bag that i didnt use yet that's also from NM. i hope the color of this one doesn't come off =(