So as you know Ive been waiting for this 2 babies to arrive. Well today 8/22 the bags still on "clearance process" since the 15th - I called DHL and they provided me with a 866 number to call (which I did) lady said she couldnt help so she provided the number for the LAX customs (where they are been held hostage) lady there said she needs copy of my SS card because USA is rejecting the package because of the watersnake blah blah blah ... I said NO WAY Im not faxing you my social security card (with all these ID theft).... so I contact JC and request that the order is cxl ASAP. Since they said they cannot just request/cxl one item, they need to cxl the whole order. SO no cognac maddy for me for now.