Help please! My CHANEL COCO CABAS BLACK VINYL BAG has cracked a bit and the vinyl is no longer shiny. I tried to contact Chanel for repairs but they emailed me and said warranties are only covered for 5 years which I am a little shocked by. Anyway is this a lost cause or does anyone know if there are any hidden secrets to fixing cracked vinyl and or restoring the luster? I tried wiping it down with a damp cloth but it still looks the same. I'm kind of disappointed in Chanel's customer service since they could not even offer me any alternative and could not repair my ballet flats either.