This is so disappointing...my DH placed an order for me for Christmas and Coach just emailed me the shipping confirmation! This truly sucks. I knew he was going to get me something Coach, but now the mystery is GONE!!! Obviously, the store linked up our mailing address and they have my email addy on file, so there ya go. I called to complain...told the CSR what had happened, and...get this...she gets all snotty and says to me "Well if he ordered in the store, why are you calling here?" Uh, because the email came from corporate and it says if you have questions to call this number. I don't know what I expected when I called them, the damage had been done, but I do hope she passes the info on like I asked her to do so it maybe won't happen to anyone else. I'm really upset, mad, disappointed....but to make it all better, they are going to give me a whopping 10% off my next purchase. Gee. Thanks.