Over the weekend I took one of my older bags to Coach for a repair, its about five years old, and is the Hamptons Weekend Reversible Tote. The bottom corner of the bag, became ripped, and the stitching split, so theres a big hole on the corner of the bag. The worker at coach first said that it would be easy to fix, then five minutes later said that they might not be able to fix it because its an older bag.
Has anyone ever had stitching fixed from coach? Or are they just going to send my bag back without any repairs?? I posted something similiar to this on facebook, and coach replied that if they cant fix it they will try to track down the bag. But I dont understand how that is even possible since it is so old.
The only reason I even care is it was my first coach purchase so I'm kind of attached to it. I dont carry it anymore, but I still want to keep it!
Has anyone ever had stitching fixed from coach? Or are they just going to send my bag back without any repairs?? I posted something similiar to this on facebook, and coach replied that if they cant fix it they will try to track down the bag. But I dont understand how that is even possible since it is so old.
The only reason I even care is it was my first coach purchase so I'm kind of attached to it. I dont carry it anymore, but I still want to keep it!