has anyone ever sent there bag in for a repair?? I came home to find my coach luggage chewed up by my dog The closest thing that resembles it is the business carry-all and what she did is just chewed completely through one of the straps. I was just wondering if anyone had any experience with coach repairs? On the site it says it repairs natrual life of the product so would i have to pay additional fees in additional to the $20 of shipping and handling? thank you so much for any information anyone has in advance!