Hi everyone! Just a quick question for anyone that may know. So I looked on the coach website and I see they offer free cleaning services, but I was curious if this is only for coach bags purchased directly from them? I have two coach bags I would like to take for a cleaning since they offer this service but they were both purchased preloved so I wouldn’t have a receipt and I wouldn’t have a purchase saved in there database. Do they still accept free cleaning services on preloved items?