coach outlet sunnies

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scraprincess1

Member
Apr 28, 2009
282
0
#1
Hi All,
I bought my first pair of outlet sunnies in june.They are the sarah toortise.I love them but the gold bar on the arm fell off ,while they were in the case.
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Do you know if coach will do anything for me.THey are from the outlet and I have my receipt. I will be one angry woman if they do not fix or exchange them.
Thanks so much for your help.You are all wounderful people.
chris
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#4
I don't know what they will do, but It never hurts to ask. Take them back in with your receipt and see what they say. They might just exchange them-depending on when you purchased them that is. Oh, I see that you got them in June. Still, that has not been that long so I would take them back asap and just see what they say. Good luck!
 
#5
The sunglasses have a two year warranty.

My frames broke (clean break obviously defective). I went into my local boutique and then sent them off to be repaired. But alas, they don't carry the style any more so they gave me a credit for the frames.

Don't let them charge you $20 to send back defective merchandise. They tried to do this at the another store and I just went into my local store where they took care of me!
 
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