So frustrating! I doubt I will be getting my bag either. I think I am going to call and cancel it. I'd rather get something else I know I can actually get. I'll probably wait for PCE coupon which I think I heard starts on the 17th.UPDATE: Both orders I placed were cancelledOne by me and one (apparently) by Coach.
very confused but I suppose it wasn't meant to be
Coach Factory Online Sale Discussion Thread
- Thread starter greenpixie
- Start date
Yes they are having problems with the code. Was told to call customer service
Banner displayed friends15 > 15% off order. And don’t forget freeship code for orders under $99
Exactly it didnt work and coach acknowledged they are having problems with codes. @AstridRhapsody and I discussed this earlier in the thread the need to call customer service to get it applied. Also looks like they may have already removed it. They applied the 15% to my order once I called...
I would call customer service to get an update. I also have an order from the same day that was a part of multiple orders that I had placed separately. The others (minus one item from that was noted as "unavailable" from a store) have already shipped but this one (a Parker shoulder) has yet to ship. So I called them and they informed me that it was on backorder. I am keeping my fingers crossed that it doesn't cancel. It seems like they allowed several orders to go through, even though they did not have them in stock.
I think my order was around that date, and I just got the shipping email on one of the items yesterday (but it had already started shipping per the activity on the tracking). Maybe it is just a little delayed.
I called customer service and the item was backordered with no restock information available. I just ended up canceling the order.