[FONT="]A bit of a long story, but I want to show the setting, please bear with me)[/FONT]
[FONT="]I went to pick up my daughter at her school and had a rare opportunity to visit a FP store this one at the mall in Grandville,MI. I planned to visit Macy’s, I didn’t even know there was a FP there. I really wanted to see the Borough bag in person. [/FONT]
[FONT="]Of course we took the opportunity to look at other items we liked. I was carrying my FP Madison shoulder bag. Dd also had a small FP Coach. As the SA showed me items, I mentioned that I had this or that (several Phoebes, etc…[/FONT]
[FONT="] DD found a mini skinny she liked, but I thought $38.00 for a coated canvas mini skinny was more than I wanted to pay, especially since I know there was JUST a PCE that expired. I mentioned the PCE, and the SA said there’s one coming out the 7th. I said it won’t matter because I never get them anyway, so she pulled me up on the computer and verified my information.
[/FONT] [FONT="]I then mentioned that I never get PCE. But I seldom buy FP because I don’t live near one. I said that if they sent me PCEs I might chance mail ordering more. I also said I wished they made plus size clothing because I’d love to buy those items (and would).[/FONT]
[FONT="]
[/FONT][FONT="]Then the amazing comment: Coach PCE and other decisions come from corporate (yep, knew that). You don’t get PCE because Coach corporate is trying to move in the direction of the young, hip, fashion forward customer who carries Prada. They want to encourage their business.
[/FONT]
[FONT="]I said well, I guess they are pushing away their loyal customers. (That means not the 50+ fat lady who is not fashion forward.)[/FONT]
[FONT="]Oh that’s surely not the intent, she replied. EXCUSE ME you just said in almost so many words, “They don’t want to encourage your business.” Sounds pretty clear to me.[/FONT]
[FONT="]
[/FONT][FONT="]Needless to say we left without the mini skinny and without the Borough. It will be a long day before I am back.
[/FONT]
[FONT="]signed not FF lady who doesn't carry Prada. And I'm pretty sure I will NEVER get PCE.
added: I hope that FF Prada lady spends a lot at Coach!
[/FONT]
[FONT="]I went to pick up my daughter at her school and had a rare opportunity to visit a FP store this one at the mall in Grandville,MI. I planned to visit Macy’s, I didn’t even know there was a FP there. I really wanted to see the Borough bag in person. [/FONT]
[FONT="]Of course we took the opportunity to look at other items we liked. I was carrying my FP Madison shoulder bag. Dd also had a small FP Coach. As the SA showed me items, I mentioned that I had this or that (several Phoebes, etc…[/FONT]
[FONT="] DD found a mini skinny she liked, but I thought $38.00 for a coated canvas mini skinny was more than I wanted to pay, especially since I know there was JUST a PCE that expired. I mentioned the PCE, and the SA said there’s one coming out the 7th. I said it won’t matter because I never get them anyway, so she pulled me up on the computer and verified my information.
[/FONT] [FONT="]I then mentioned that I never get PCE. But I seldom buy FP because I don’t live near one. I said that if they sent me PCEs I might chance mail ordering more. I also said I wished they made plus size clothing because I’d love to buy those items (and would).[/FONT]
[FONT="]
[/FONT][FONT="]Then the amazing comment: Coach PCE and other decisions come from corporate (yep, knew that). You don’t get PCE because Coach corporate is trying to move in the direction of the young, hip, fashion forward customer who carries Prada. They want to encourage their business.
[/FONT]
[FONT="]I said well, I guess they are pushing away their loyal customers. (That means not the 50+ fat lady who is not fashion forward.)[/FONT]
[FONT="]Oh that’s surely not the intent, she replied. EXCUSE ME you just said in almost so many words, “They don’t want to encourage your business.” Sounds pretty clear to me.[/FONT]
[FONT="]
[/FONT][FONT="]Needless to say we left without the mini skinny and without the Borough. It will be a long day before I am back.
[/FONT]
[FONT="]signed not FF lady who doesn't carry Prada. And I'm pretty sure I will NEVER get PCE.
added: I hope that FF Prada lady spends a lot at Coach!
[/FONT]
Last edited: