So, I was looking for this Coach - New BRASS SCRIPT HEART KEYFOB on the Coach websitesaw and came across this Coach - New SIGNATURE HEARTS PONYTAIL SCARF! I mean, SO cute! So i RAN, not walked, into my Coach boutique (only to be told my sa is no longer working there, after, like, 8 years!) and they were like, ''nuh-uh, there is no such thing. look , its not even on the website. it must be a fake". so i say, 'i just saw it on the website' the lady lets me look into the counterset computer and there is NONE among the scarves. I told her i did a search for 'heart' she should try that b4 she gets all smiley-snotty with me like i just fell of the friggin turnip truck. she searches...and the search takes forever...and she sneers.... AND THEN.... IT FRIGGIN POPS UP! I do kinda hope she felt stupid, even though that is mean to say. i am a very long time customer and its rude for an sa to say it must be a fake, or act all that kinda snotty. (must i remind you, they work in the CUSTOMER SERVICE INDUSTRY! WE BUY WHAT THEY SELL!) anyhow. i ordered one, and another sa came by and screeched how much she loved it and wanted one. she claims she is ordering one for herself. so, there goes another day in the life of an addict. end of story: im so friggin stoked! i can't wait! 3 days for delivery b/c they ordered it offline for me! no ship if you order off line through store! have a nice night ladies!