Clutch Wallet Turnlock Questions

Jun 16, 2006
1,714
18
I just bought a Clutch Wallet (Black Zeus) and the turnlock is really loose. It wiggles back and forth. I've owned this wallet before in Plum and can't remember the turnlock being loose at all. It appears to be a brand new wallet otherwise. I didn't buy from HH.
 
Jun 16, 2006
1,714
18
You think so? Do you thinks it's fixable? I wonder if a leather shop could do it. I love the wallet otherwise, it's beautiful.
 

indiaink

Authenticator
O.G.
May 3, 2007
15,488
4,623
I just bought a Clutch Wallet (Black Zeus) and the turnlock is really loose. It wiggles back and forth. I've owned this wallet before in Plum and can't remember the turnlock being loose at all. It appears to be a brand new wallet otherwise. I didn't buy from HH.
The turnlock itself, or where it's attached to the leather?

Either way, HH would probably repair - but for a fee, since you didn't buy it from them. Send them an e-mail and see what they say.
 
Jun 16, 2006
1,714
18
I just emailed them. It's the actual turnlock that wiggles around. I'm loving the Black Zeus though!
 

norne

O.G.
May 14, 2006
137
1
Denmark
Do you mean that it twists and just opens inside your bag, for instance? Mine does so, I would like to know if it is a common problem. It shouldn't open at all, should it, when being inside a bigger bag?

Still love it, though...
 

missypoo

Pure Imagination
May 10, 2006
3,205
1
46
"The Good Life"
I just bought a Clutch Wallet (Black Zeus) and the turnlock is really loose. It wiggles back and forth. I've owned this wallet before in Plum and can't remember the turnlock being loose at all. It appears to be a brand new wallet otherwise. I didn't buy from HH.
My VCP wallet is the same way, but my Plum isn't loose at all. I need to contact HH as well.