Hi I recently bought a Tory Burch bag from ebay, the bag still had tags on it and it was described as a store return. When I received the bag it was smaller than I thought so I decided to sell it. The buyer received the bag yesterday and just sent me an email through paypal stating the bag was not as descibed. I clearly stated this bag had a dark mark on one side and fingernail scratches on it and a stain on the inside. The buyer is telling me the corners are scuffed which they are not and there is another dark mark which was not mentioned. They said they are going to return the bag to me. I clearly stated NO RETURNS, but for what I am reading here it doesn't seem to matter. I usually buy and rarely sell. I am so aggrivated to me it is the point I am guessing it is buyers remorse. I don't know how to go about this. Please help