I had the same thing happen to me. My betty chamois satchel did not ship. It took them two days to cancel the order as "out of stock"
I also called the NM cust service line and the rep said that the only way to guarantee getting the back is to order it by phone when you see it pop up on the website.
I also called the NM cust service line and the rep said that the only way to guarantee getting the back is to order it by phone when you see it pop up on the website.