I will never buy from them again... a few months back I purchased a pair of Loeffler Randall boots and they were supposedly in stock- it took over 6 weeks for them to ship them out, but by this time I was disputing the charge with my credit card company. Finally FED EX show up at my door and I refuse the package, so I did get my money refunded, but customer service was HORRID. I hope they have changed because they do have some good sales!