I've bought the Large Lily in Snowball white (I love the colour/shape/style) BUT I've already had to query it with Mulberry because although it was the best they had it is quite wrinkly/puckered/stretched on one section and I'm really concerned about how it will age. The other thing that I hadn't noticed in the store was the smell...it smells weird! Very chemical and no smell of leather at all. Is that because of the treatment of the leather to get the grainy patent effect, or is it just wrong.
I love it, but I don't what a flawed bag either. I phoned CS and she said that i need to email photos and information in, but it will be a few days before i hear back because they have been inundated with emails.
I need to point out that I can't just give it back and get another one online because it was bought with vouchers and they don't have another better one in the store.
Any suggestions?
I love it, but I don't what a flawed bag either. I phoned CS and she said that i need to email photos and information in, but it will be a few days before i hear back because they have been inundated with emails.
I need to point out that I can't just give it back and get another one online because it was bought with vouchers and they don't have another better one in the store.
Any suggestions?