...anyone been successful in disputing a chargeback where you no longer have the tracking information. Apparently you are only eligible for paypal protection if the transaction is eligible and you can provide proof of tracking and receipt of goods. This was destroyed when the buyer gave positive feedback. Before I respond to paypal has anyone been in a similar situation. This is what paypal are asking for: -The seller can provide reasonable proof-of-shipment which can be tracked online and shipped to the address on the Transaction Details page For transactions $250 or more in value the seller needs to provide a proof of receipt signed, or otherwise acknowledged, by the buyer. A proof of delivery from the shipper which does not contain the buyer's signature or other acknowledgement will not be sufficient. Because comparable proof-of-shipment is not currently available for electronically-delivered items, we are currently unable to offer Seller Protection for digital goods and other electronically-delivered intangible item.