okay. this is the first time i've ever had a problem with some stuff i sent out. and now i'm confused (and a little hurt). this was back in january and she did the chargeback today. so now the funds are out of my account. does that mean she gets to keep my stuff AND my money?! i mean, that was part of my tuition money and i'm seriously screwed without it. so...what do i do? it says the reason is because it was unauthorized, but i really don't see how that was possible, kwim? we had talked about it (don't have the emails anymore)... i'm just confused.