And so the story goes..... Last Friday (07/27/07) DHL leaves a VM stating the investigation into my bag has been closed. Customs has released the Clearance Hold and Fish & Wildlife has also cleared the parcel, my bag and will arrive on Monday July 30, 2007 I decided I would not post anything until the silly thing was actually in my hands. Sunday night the tracking showed my little bag arrived in Ohio @ DHL's hub and was on a flight to Minneapolis @ 2:38 am. So of course Monday I am on the site constantly checking the status. It is showing it arrived in Minneapolis @ 10:58 am July 30th and was in transit I was actually starting to just thinking it was all finally coming to an end. Monday evening comes and goes and NO BAG so I thought for sure yesterday morning the little yellowish/orange (kind of a nasty color, if you ask me) and red truck would pull up with my Rock! The tracking info still showed everything good. Around 3:00 pm, the truck pulls up and the guy ring the bell, it is my beloved Jimmy Choo boots from Bluefly, so I ask him if he has anything else for me and he does a quick check of his truck, says no and drives off Back to the tracking info.... 4:16 "In Transit" so I figure it must be on a different truck. The evening comes and goes and still no Rock. Here's the best part.... I wake up early this morning because DHL has showed up as early as 8 am, DD is spending the night @ a friends house and I don't want to miss the door if I am sleeping. I Get on the DHL site and it shows my Rock has left the Minneapolis Regional Hub @ 11:19 LAST NIGHT I was so :censor: I got on the phone and called DHL CS and they said your investigation ticket has been closed since last Friday, but let me see what I can do. 20 minutes later, I find out that some IDIOT saw one of the old request labels from when the bag first entered the country in OH that required customs review and decided this box had to be checked in NY so it went back to NY last night and is somewhere in NY AGAIN............. DHL promises to have it delivered by 5:00 pm tomorrow (ha ha ha - what a joke..) I have contacted JC London and said I had better receive an additional 50% refund/discount to my CC or this bag WILL be refused and I will never order from them again. I can only imagine how many times this box has been opened, pawed, thrown, smooched etc. I doubt the poor Rock will even have any scales left by the time it actually shows up on my door step (should I end up keeping her) So sorry for this LONG "Saga" but I had to vent.... Will provide one final entry to this chapter soon. Whether you will ever see photos of the beloved little Rock, well that is up to JC London. I have been a HUGE fan, but their CS needs to step up to the plate!