Chanel turnlock not centre- would you accept this?

What would you do?

  • Keep it- you are crazy! Can't see what's wrong!

    Votes: 20 51.3%
  • It is completely off centre- exchange it!!!

    Votes: 19 48.7%

  • Total voters
    39
Aug 22, 2016
58
14
Hi everyone, I have been lusting after a small classic flap over the past one and a half years and finally had the chance to purchase one this week. I was so excited and did inspect the flap in store, but unfortunately did not notice that the turnlock was not in the centre of the quilt. The rest of the bag does look good although the caviar is not as shiny as I had hoped- I did mention this to the SA but he said all the caviar now is like this so I just accepted it. My family all think I am crazy as they don't see the problem, but now that I have seen it, I feel that I can't 'unsee' it and it's all I am thinking about!

I bought this from a standalone boutique in London so I think they will not accept refund only exchange. It will be a 2.5 hours journey one way to get there and I am worried that even if they do exchange it there will just be another fault with the new one.

So ladies, please tell me, would you accept this and I am just crazy picky, or would you exchange this?

On a side note, it is series 28 so does that mean it's been around for a while? The SA said he only received it 'yesterday' though I think it's just a lie. Chanel bag 1.jpg Chanel turnlock 1.jpg
 
  • Like
Reactions: wagyubeeflover

ItsPurseonal

Member
Jan 2, 2020
523
1,162
Hi everyone, I have been lusting after a small classic flap over the past one and a half years and finally had the chance to purchase one this week. I was so excited and did inspect the flap in store, but unfortunately did not notice that the turnlock was not in the centre of the quilt. The rest of the bag does look good although the caviar is not as shiny as I had hoped- I did mention this to the SA but he said all the caviar now is like this so I just accepted it. My family all think I am crazy as they don't see the problem, but now that I have seen it, I feel that I can't 'unsee' it and it's all I am thinking about!

I bought this from a standalone boutique in London so I think they will not accept refund only exchange. It will be a 2.5 hours journey one way to get there and I am worried that even if they do exchange it there will just be another fault with the new one.

So ladies, please tell me, would you accept this and I am just crazy picky, or would you exchange this?

On a side note, it is series 28 so does that mean it's been around for a while? The SA said he only received it 'yesterday' though I think it's just a lie. View attachment 4676144 View attachment 4676145
I agree, exchange it! The 2.5 hours will be worth it for a bag that makes you happy!
 

honeybunch

O.G.
Jan 22, 2007
4,760
779
England, UK
Hi everyone, I have been lusting after a small classic flap over the past one and a half years and finally had the chance to purchase one this week. I was so excited and did inspect the flap in store, but unfortunately did not notice that the turnlock was not in the centre of the quilt. The rest of the bag does look good although the caviar is not as shiny as I had hoped- I did mention this to the SA but he said all the caviar now is like this so I just accepted it. My family all think I am crazy as they don't see the problem, but now that I have seen it, I feel that I can't 'unsee' it and it's all I am thinking about!

I bought this from a standalone boutique in London so I think they will not accept refund only exchange. It will be a 2.5 hours journey one way to get there and I am worried that even if they do exchange it there will just be another fault with the new one.

So ladies, please tell me, would you accept this and I am just crazy picky, or would you exchange this?

On a side note, it is series 28 so does that mean it's been around for a while? The SA said he only received it 'yesterday' though I think it's just a lie. View attachment 4676144 View attachment 4676145
keep it. The biggest lesson I have learnt from buying from Chanel over the years is that there is no such thing as a perfect flap. You might make the long journey and the others in stock have even worse defects. My new flap has several issues but you have to tell yourself that if you didn’t notice the issue in the store, it can’t be that glaringly obvious, therefore not that bad. To be perfectly honest, the issue you mention is very minor and not immediately noticeable. I would keep it for sure.
 
Sep 3, 2017
694
1,389
New York, New York
Beautiful bag! I think if that’s the only “issue” I would keep it. Most bags are going to have a small flaw if we search hard enough. It’s the more noticeable ones on the exterior that are more bothersome IMO like fraying straps, dents etc.

But it’s your bag and you have to be happy!
 
  • Like
Reactions: OCMomof3

LVoed

Member
Sep 23, 2012
201
31
Ireland
Off-centre. Doesn’t reflect the quality and workmanship that Chanel is known for. If someone was authenticating the bag and saw that it was off the center, they’d be shocked if you told them you got it at the boutique and provided all the evidence of the same!
It doesn’t spark joy if it makes you question enough to post.
 

OCMomof3

Member
Feb 26, 2013
5,012
2,662
Southern CA
Off-centre. Doesn’t reflect the quality and workmanship that Chanel is known for. If someone was authenticating the bag and saw that it was off the center, they’d be shocked if you told them you got it at the boutique and provided all the evidence of the same!
It doesn’t spark joy if it makes you question enough to post.
I don't find what the OP is experiencing as shocking for a boutique bag. These bags aren't always perfect. It's just a matter of what she feels she can live with. :smile:
 

missmythology

@ceruleanblonde
Jul 3, 2019
430
1,428
This wouldn’t bother me if everything else was perfect. But I returned a bag for this thread in a not very obvious place.. So only you can decide what’s a dealbreaker for you.
4BF0841B-4F85-4D6D-BC50-116EE3864B12.jpeg
 
  • Like
Reactions: Fifoz