The strap didn't bother me and because this bag has some bulk to it, it needs a thicker strap. I do wish they had made this a shoulder bag/ crossbody, but the chain handle is a nice option.
I tried on the small medium which I liked but it didn't look as if it would hold that much to me . Maybe someone will post a reveal with what can be fit into it. I'm still on the list for the large and willing to give it another chance, but really need to be blown away.
Did you try on the small/medium in the dark burgundy? While I like the beige one I think it may be a little too light of color for me.