Chanel stitching issue - Warranty?

[kmkuan123]

I just noticed that my Chanel flap which was not even bought for a year has stitching issues. Can anyone please share if I can still repair this for free? Thank you.

 

[CiaoStella]

I can’t tell from the photos, but was Chanel able to repair for you? My stitch is almost coming off. My bag is almost 2 years old.

 

[kmkuan123]

Yes, I brought it back to Chanel and they were able to repair it for me.

 

[CiaoStella]

Yes, I brought it back to Chanel and they were able to repair it for me.

That’s great news.

 

[MarissaL]

Hi, I just noticed somewhat similar issue with my mini reissue. Would you consider this a problem and bring it back to the boutique?? I just bought this bag in September. TIA

 

[E__e]

It is difficult to tell, if purchased directly from a Chanel store I would have taken it back.