I hope that one of you ladies can help me out. I bought a bag on sunday over the phone with Brandi the Chanel SA and everything was fine, she has my cc infos but now comes the problem: we agreed that I'll send her the shipping info via email so she gave me her email addy and since then I wrote 3 emails and still no answer so it might be that I have the wrong email address. I tried to call Saks but they just don't answer their phone so if someone has her email address could you please pm me so that I can compare it to my info? Please!!I'm desperate as I don't want to risk the bag.