- Dec 13, 2011
Hi all I'm hoping you can help me decide what to do about my WOC. I took into the NYC boutique because one small piece of the leather in the chain had become split into two and was dangling off. Instead of fixing just that piece of the leather, they recommended changing the entire chain AND all the leather woven throughout. Now I feel like the chain they've put on is subpar. The links keep getting stuck to each other and won't fall right. Also the leather they used looks cheap and tacky. It's much thinner and looks shiny. In addition you can see where the leather stops and starts because there is a gap on the two links and there is also a loose thread (pic 3&4). Can someone take a look at the before (pic 5 with entire bag) and after pics and let me know if I'm overreacting please. I'm freaking out because I'm sure you all know how hard it is to find a black WOC, and it was also in the limited edition matte gold hardware. If you agree that it looked better before, how would you suggest I go about getting this fixed?