I have a beige clair classic flap with a minor flaw, where the turn knob is tilted off center so it just needs realignment. I would love to get this fixed, but I'm really hesitant in case it get damaged while in repair. What happens if the bag gets damaged or even lost? Does Chanel repair/replace? And do they expect us to pay the gap between any price increase during the time you purchased and got it back from repair? Has anyone had any negative experiences with Chanel's repair service? How long did it take to get your item back? I was originally planning to wait as long as possible and send it before the 5 year warranty expires, but if I factor in price increase for the worst case scenario, that may not be such a smart idea.