228 Dark Silver was not that available to begin with so I wonder about the odds of a new one being available as a replacement.
I know! They also told me the reason the stitching in the chain was coming loose was because I was carrying too much in it, but obviously not because I've read about a lot of people with the same problem! So I dont know how long to wait until I make a big fuss about it!
Holy this thread is so scary!
When I brought my GST to get repaired last month, they told me not to call and ask about it! How long should one wait before demanding a new one/money back??
I actually think it is their policy not to have customers call all the time RE: bag repairs. This would really interfere with normal sales activities and if the bag is not ready, it is not ready.
I've had my handbag and watch repaired and I never called, and they were returned to me in about a month or two. I'm in no rush with typical repairs because I have too many handbags and watches to wear in the meantime.
Be patient, give them time.
i'm having issues with my 2mo old gst. the stitching near the chain is coming undone. my husband bought it at neimans and i don't have the receipt. waiting for them to even CALL me back 4 days now! wonder if they can look up receipt in their records? I'm going back to LV never had this happen and their bags did'nt cost this much!!
The Bond Street SA estimated a 6-week wait for mine. Im not sure if that applies if it was sent from other parts of the world eg the USA.Does anyone know how long the bag would take for repairs if it were sent to Paris?