THANK YOU so much Jesschr!! Ok yes I'm going to try that! Thanks again : )I know you specifically asked for a contact info for the Yorkville location but if you do go and do not find what you are looking for- head to the Chanel inside Holt Renfrew on Bloor. There is an SA named Yanni that helped me get a seasonal velvet boy bag. I actually have never met her. I called the boutique and told her what I was looking for. She offered to call around to the other stores to see if they would send the bag to her. I think she received it out of province because she told me no store in Ontario had it. She called me every day to update me and within a few days, she received it and I picked it up (she wasn't there when I picked it up so didn't get her contact info). This happened right before the lockdown so I'm not sure if she's still working there but it's worth a try. Unfortunately, Bloor is so much farther for me and I preferred shopping at the Yorkdale location instead but I have not found an SA that was as helpful as her.