Hello, I think only selective boutiques have a fine jewelry department. The one in my hometown doesn’t but I recently bought a Coco Crush ring from the South Coast plaza boutique in CA (totally an unexpected purchase) which does actually have a jewelry dept. I originally stopped by the boutique on my vacation to browse some 22P pieces, the SA I met was very knowledgeable, gave me a tour of the boutique and somehow he took me to the jewelry dept which ran by a different group of SAs. He did ask them permission before showing me some pieces and after I decided to get the ring, the receipt shows the name of an SA from the jewelry dept and I remember the SA who helped me said he doesn’t get any credit from this (since he is from the fashion dept), he just helped a colleague out