I’m having second thoughts on a WOC I bought at Saks in July- part of 20A. It still has all the tags attached. I know Saks has a 14 day return policy, but would they let me exchange it for a different Chanel item?
Thanks for any help.
I bought the iridescent black with pearls- it is gorgeous, and I love the pearls, but it looks more charcoal gray than black... so now I am wondering if I should have just bought a black woc or mini instead.
My local Saks SA told me (pre-COVID) it is up to each Saks boutique manager if they will honor a return after the 14 days. From my personal experience they are strict about sticking to the 14 days but maybe due to COVID they will allow for exchange only. It can't hurt to ask your SA.
My Saks actually has a 30 day return policy. I don't know if that's new or it's just mine, but there's certainly no harm in asking. Since we're in November now, you're still past the thirty day window, but again, you can ask and see. Worst case they say no.