Chanel exchange after 30 days?

foxbean

Member
Jul 24, 2016
29
24
Hi there.
I’m having second thoughts on a WOC I bought at Saks in July- part of 20A. It still has all the tags attached. I know Saks has a 14 day return policy, but would they let me exchange it for a different Chanel item?
Thanks for any help.
 

foxbean

Member
Jul 24, 2016
29
24
I bought the iridescent black with pearls- it is gorgeous, and I love the pearls, but it looks more charcoal gray than black... so now I am wondering if I should have just bought a black woc or mini instead.
 
Feb 22, 2007
90
341
Midwest Mama
jmjphillip.com
My local Saks SA told me (pre-COVID) it is up to each Saks boutique manager if they will honor a return after the 14 days. From my personal experience they are strict about sticking to the 14 days but maybe due to COVID they will allow for exchange only. It can't hurt to ask your SA.
 

Saaski

Member
Feb 25, 2020
641
1,045
Michigan
My Saks actually has a 30 day return policy. I don't know if that's new or it's just mine, but there's certainly no harm in asking. Since we're in November now, you're still past the thirty day window, but again, you can ask and see. Worst case they say no.