Chanel caviar 20B peeling issue

Laurenvo89

Member
Jan 9, 2018
56
21
Hi everyone,
I just received my 20B chevron Medium in Caviar today, and I'm so disappointed. It came brand new with tears and peeling of the leather on the flap. Is anyone else having this issue? I reached out to my SA and she told me she shipped it directly to me after getting it from Chanel and examining the bag. She didn't look close enough because I picked the item up and opened it right away and noticed the leather looks "old". And upon closer look, the whole bottom part of the flap looks worn and raw. It's hard to notice if you look at it as a whole. Please see attached photos. I am returning but I want to know if this is normal for 20B caviar items. I don't want to exchange for another one and have the same issue. Thanks In advance!

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Laurenvo89

Member
Jan 9, 2018
56
21
Wow that’s really bad. Sorry I don’t have a 20B but I just wanted to support your decision to return. And the whole bag looks dry. I would return right away.
I thought the same! It didn't have that "brand new" feel to it. Maybe it's just this season's caviar? Either way I'm so sad since I have been wanting a chevron for some time. To pay over 7k after tax and this is what I get. I even asked her if this was a return from another client since it looks worst than some of my preloved items. :annoyed:
 

pie1510

Member
Nov 1, 2017
100
109
Wow. That is actually BAD! Can’t believe how bad it is. Shocking really. Hopefully someone who’s had experience with 20b caviar can chime in with their thoughts. Wonder if this means the leather on classic flaps are also subpar... hoping to get a black classic flap in caviar. Hmm
 
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Mori_K

Member
Jul 5, 2019
51
14
Oh my god... my Chanel 20B bag also came with peeling, but yours is insane. So sorry you had to go through that... but would definitely return the bag. :amazed:
 

Laurenvo89

Member
Jan 9, 2018
56
21
Oh my god... my Chanel 20B bag also came with peeling, but yours is insane. So sorry you had to go through that... but would definitely return the bag. :amazed:
Did you keep yours? I definitely returned mine, but now I'm scared to order another. I don't want to have the same problem and want to see it IRL now.
 
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