Chanel ballet flats

elp_93

Member
Jul 18, 2010
30
0
London, UK
I wasn't sure if this is the right place to post this, but I've had the Chanel classic ballet flats in black for about 2 years now, I'm really careful with them, I don't scuff them up and take really good care of them, but the sole has started to come unattatched on one of the shoes, has this happened to anyone else? And should I take them into the store?
 

sassygee

O.G.
Jul 24, 2009
2,005
172
DMV
I wasn't sure if this is the right place to post this, but I've had the Chanel classic ballet flats in black for about 2 years now, I'm really careful with them, I don't scuff them up and take really good care of them, but the sole has started to come unattatched on one of the shoes, has this happened to anyone else? And should I take them into the store?
I am sorry that this has happened to you. I would take them to your local shoe cobbler and have them repair the soles. I have had this happen to another pair of nonchanel luxury designer shoes. Once the sole is repaired, I would also ask the cobbler to put protective sole guards on your shoes.

I don't think Chanel does shoe repair. I remember asking about that 8/9 years ago and was told that they will replace broken leather ties (as they did for me for a fee or $35 for only one shoe 6 years ago) and encouraged me to repair it locally. However, the policy may have changed. HTH, GL
HTH, GL

Attached are some of my previous posts.

http://forum.purseblog.com/chanel/ballet-flats-owners-help-690615.html#post19298574 post #2.
 

bluekit

CC x DY
O.G.
Jan 16, 2006
9,383
16
US
ITA with sassygee regarding taking it to a local trusted cobbler to get them fixed. I recently bought more than my share of Chanel shoes and had my cobbler do a half sole on them before wearing. I might have posted a picture of it on here before as well.