i have this flap bag purchased for $3300 in February of this year used once and with barely anything inside the purse after using it for an hour the strap broke off. This was the second time there was an issue with the bag, the first issue was small but after opening the bag from the box i noticed a flaw in the strap. I texted the SA the issue and she said she could fix it. thats fine, i have had other chanel bags with hardware issues fixed at the store right away in the past, but on bags used for a few years. this bag is brand new and now the strap twice is making me regret the purchase lol. Do you think there is a defect in the strap? Two issues and carried around for an hour.