Chanel bag repair nightmare


Apr 15, 2013
Hi all just want to share my experience and need some advice,l am really disappointed with Chanel repair ,l purchased preloved jumbo from highly
Trusted ig seller ,bag was immaculate but cc lock was faded,so l broght bag to Chanel boutique in London they inspected bag and said will be 2 weeks ,4 weeks come pass and still no call or email regarding this repair so l phoned store up and was told my bag was sent over to Paris as serial number it’s not on they system it has be authenticated before repair ,3 months pass since then and still in Paris with no further updates,l come to believe they lost my bag