Chain Issue! HELP

Ilovehandbags27

♡ ♡ ♡
Jul 12, 2010
738
120
Hi ladies! I have many Chanel bags but have never had this issue. I recently purchased a rectangular mini in patent (second hand) and the chain is twisted. Some of the silver links also twist. I want to make sure that Chanel could actually fix this issue and if it would bother any of you? Also the turn lock has loosened just a very little bit. Am I being too picky or obsessive or do I have a genuine problem with the bag? Thanks so much in advance. :flowers:
 

Asphodel

The higher the heels, the closer to heaven
O.G.
Jan 30, 2007
362
210
Toronto
Any defects on a bag always drive me crazy. Even if When I am buying a vintage bag, I can handle some wear but not much else.
 

chanel79

O.G.
Jul 24, 2007
254
196
Hi what do u mean twisted chain? And the turnlock on mine is slightly loose too and it's brand new .so maybe it's just how it's made
 

Ilovehandbags27

♡ ♡ ♡
Jul 12, 2010
738
120
I actually am having Chanel replace the chain completely, they agreed it was defective. As for the turn lock it's fine...just me being overly crazy lol. I am missing my mini so much.