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- Jul 12, 2010
Hi ladies! I have many Chanel bags but have never had this issue. I recently purchased a rectangular mini in patent (second hand) and the chain is twisted. Some of the silver links also twist. I want to make sure that Chanel could actually fix this issue and if it would bother any of you? Also the turn lock has loosened just a very little bit. Am I being too picky or obsessive or do I have a genuine problem with the bag? Thanks so much in advance.