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I don’t carry much at all. LV key pouch and lip balm. Maybe I adjusted the straps while wearing it? Sigh sigh apple pie.Do you carry a lot of items in your bag? I have used mine more than ten times and have seen nothing like this. Since the bag itself is a little heavy empty, I like to carry minimal items.
Hi everyone
The straps of my Celine box bag is rubbing against both sides of the bag and the friction caused damage. Is this normal? Literally I have used the bag under 5 times.
so sad and disappointed. Not sure what to do??
I dont think this is acceptable-I have a Celine box bag that I purchased over 4 years ago.
I dont wear it every day but I've worn it dozens of times and always carry a heavy wallet, keys etc-mine is in the deep almost burgundy red colour.
I would take the bag back to celine to get it fixed-I took a 3 year old Trotteur (original design) that I wear almost every day back to the celine boutique where I purchased it because the metal closure was coming slightly loose I got it back within a month they fixed the leather pull on the back zip-which I didn't ask them to do AND polished the bag its black calf leather and came back like new and there was no charge.
I tend to buy Celine for the quality and their after sales service is excellent.
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