cc chargeback:( a bit long ...

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

nataliam1976

nataliam1976

Member
Nov 14, 2006
17,222
12
#1
i seriously need your help !!! :crybaby: i bought a bag from a 5 years registered powerseller with 1800 successful transactions...paid the money on the 17th and she assured me it would be sent out on the same day. Two days later i asked for tracking number no response. Next day (20th ) i asked again . i received an answer that she apologizes blah blah blah she sent the package and she will send me tracking number in the morning ... waited until tonight when i logged in and saw she is NARU ! i know paypal suspends a lot of honest ppl but since she never provided tracking number even though she stated the package was sent and took so long to respond i opened a dispute and escalated to claim with paypal almost immediately ... my question is : shall i give paypal a chance or should i try to do chargeback on my cc straight away ? thank u all in advance !!! :crybaby:
 
#2
I would do whatever you can as fast as you possibly can. Call the credit card company right now AND let Paypal do what they do. Hopefully this was just a mistake and there is a reasonable explaination for her being NARU.
 
#4
Wait for Paypal, if you file a charge back with your CC company Paypal automatically drops your claim. I read an article recently that credit cards companies will not refund your $$ if you have made the purchase through paypal. Amex is excellent, but not too sure about some of the others.
I would wait for Paypal.
 
#5
she actually provided me and paypal with tracking number...but usps doesnt show the recipient`s address or anything the only information is that it left san diego on the 20th Feb - shall i wait with closing the claim until i get the package in case this is not my tracking number or she sends a fake ? cos once you close the claim u cant do it again on the same payment right ?
 
#7
Dont close the claim until you get the bag - BUT you cannot change your claim from not received to 'not as described' -

as far as I understood paypal rules. Good luck
 
#8
lara0112 said:
Dont close the claim until you get the bag - BUT you cannot change your claim from not received to 'not as described' -

as far as I understood paypal rules. Good luck
Click to expand...


i dont care if i can or not ..if it is a fake i will be on to paypal 50 times a day and send 300 mails if needed and everyone will know my name there ! :supacool:
 
#9
Officially you can't change your claim from Item Not Received to Significantly Not as Described, but on the Ebay forum boards I have heard that people have telephoned Paypal and they have changed it from one to the other - you just have to be persisitent & keep asking to speak to a supervisor!

Hopefully the bag will arrive, be just as described and you won't have to!
 
#10
no they don't. paypal won't do anything. their only interest is pocketing their cut from the sale. they will fight tooth and nail to keep their money. she provided you with a delivery confirmation. which is valid as a tracking number. but don't close the transaction until you're satisfied with the product.
 
You must log in or register to reply here.
Top