Cartier return

Tatti_

Member
Dec 25, 2018
108
371
Last Saturday I bought the diamants lègers necklace in WG unfortunatley it seems I'm allergic to WG. :sad: I can not wear the necklace without getting a rash. I'm so sad and I never had that before with any pieces of jewelry even WG!

So I want to return the necklace in YG or something else. Do you think cartier will let me return? Or give me my money back? My cartier wishlist is long. :lol:

Oh I'm so sorry that I post in the wrong forum. :eek:I did not see it when I was posting this topic! Mods can you please put this in the right forum? Thank you!
 

indiaink

Well, that didn't last long.
Authenticator
O.G.
May 3, 2007
16,125
7,514
@Addy or @jburgh or @Swanky
Last Saturday I bought the diamants lègers necklace in WG unfortunatley it seems I'm allergic to WG. :sad: I can not wear the necklace without getting a rash. I'm so sad and I never had that before with any pieces of jewelry even WG!

So I want to return the necklace in YG or something else. Do you think cartier will let me return? Or give me my money back? My cartier wishlist is long. :lol:

Oh I'm so sorry that I post in the wrong forum. :eek:I did not see it when I was posting this topic! Mods can you please put this in the right forum? Thank you!
 

jenaywins

O.G.
Dec 27, 2009
19,963
4,999
In my experience, absolutely - they will take the return. Most likely if you exchange, too.
 

Tatti_

Member
Dec 25, 2018
108
371
Do you know if I can get my money back? I'm not sure if I want to exchange in YG. Because maybe I'm allergic to... I frist want to make an allergictest because it is a lot of money and than come back für another piece.
Now I'm wearing a silver necklace with no reaction from my skin at all. I'm so sad.
If I can't get my money back I hope my skin like the YG.
 

JOJA

O.G.
Apr 24, 2009
527
250
Do you know if I can get my money back? I'm not sure if I want to exchange in YG. Because maybe I'm allergic to... I frist want to make an allergictest because it is a lot of money and than come back für another piece.
Now I'm wearing a silver necklace with no reaction from my skin at all. I'm so sad.
If I can't get my money back I hope my skin like the YG.
I'm not sure if each boutique is the same but at mine it says "exchange only" and I did exchange no problem.
 

Rockysmom

O.G.
May 24, 2008
1,408
1,189
If you purchase through the online store you can return, otherwise it’s store credit/exchange only in the stores.