Carol DIVA ... authenticating an item, what to do?

Susantn81

Member
Dec 12, 2012
92
1
Hi just wondering how long does she usually take to authenticate an item, what am I suppose to do? Do I just email her and send her the photos through her email? Pls tell me the procedure. Thanks!
 

BeenBurned

Coach, Dooney, Uggs
Authenticator
O.G.
Feb 25, 2007
47,485
16,298
East Coast, USA
She's only authenticated one item for me but I sent the payment on day 1, pictures on day 2 and got her response on day 3.
 

Bratty1919

Authenticator
Sep 9, 2011
6,168
255
If she is experiencing any delays, you will get a form reply re: being on vacation, etc. Otherwise, I would expect a reply in the next 2-3 days.
 

lolas

O.G.
Dec 11, 2008
1,128
6
Orlando
Im sure she was extremely busy during the holidays, & even then I got timely responses to my inquiries. Remit payment through PP,& in a separate email send your pictures,or listing.
I can not say enough about Carol. She's professional, polite, & very prompt. I recently received a response from her within hrs. Saved me a huge headache.
 
Sep 11, 2006
6,852
2,246
U.K.
Have any of you bought a used luxury purse from eBAy without authenticating it first through PurseForum or Carol Diva?
All the time but I only buy one brand (generally) and know what I am looking for in order to authenticate. If I was venturing out of my comfort zone into a brand I knew absolutely nothing about then I would definitely take advantage of the online services available.
 
Apr 15, 2007
64,000
9,355
Many tpf'ers recommend Carol Diva for authenticating bags.

I personally don't buy any bags on ebay that I would need to authenticate however,
I would certainly feel confident using an on line specialist authenticating service.
 

tutushopper

❤️ Lambskin Lover ❤️
Apr 13, 2012
16,420
121
Depends on the brand in question as to who I would use to authenticate
+1000 You really need to do your research (which isn't that hard) to find out which company to use for which brand, and which companies to stay far, far away from.