Hi! I just sold a Dior bag on eBay and had it mailed out to the buyer a little over a week ago. Thankfully the bag comes with tracking and so I've been checking the progress. A few days ago, the buyer sent me an email saying that she hadn't received the bag yet and so I checked the delivery progress online (I've also previously given her the tracking number as well so that she could check it herself) and it said that delivery was attempted but failed because there was no response. This has happened three days in a row now and the buyer is telling me she called her local post office and quoted the tracking number but they haven't got anything like that on their system. I've told the buyer to perhaps leave a note on her door or to ask her neighbours to keep a lookout for the postman (since on the 3 times that they've tried to deliver it to her, it was always around a certain time in the morning) but she's not replied and has merely insisted that I ring up my local post office to ask them what third party courier they're using in Canada to make the delivery. So my question is, how many other postal companies are there in Canada (specifically in the Toronto area) which handles packages (internationally)? And is there any other way my buyer can get help from her local post office in Canada? I honestly don't know what to do because I was always under the impression that usually if the postman can't get you, they'd leave a note in your mailbox or under your door to say that they've been here and that no one was in and the note would have the details of how to go about arranging for a re-delivery or to collect the package from some where. Any help or advice would be much appreciated!